Agentic AI Masterclass

Agentic AI Masterclass

Teach your teams to design an AI “brain” for your organisation — a central agent layer that watches live data, picks the next best action, and routes work to the right system or person.



The Gap

The true cost of not having central intelligence
Time Lost

12.5 Hours

Every Week

Knowledge workers easily lose 12.5+ hours a week stitching data from different systems just to answer basic questions and prepare reports.

Financial Drag

$1.7M+

In Hidden Cost

For a mid-sized org, fragmented intelligence can translate into $1.7M+ in delays, rework, demurrage fees, compliance fire-drills and missed opportunities.

Decision Friction

5+ System

Per Decision

Teams log into TMS, MES, ERP, CRM, EHR, POS and more — each with partial truth. Static dashboards lag behind reality, so decisions stay reactive and slow.

Who this is for

Delivery Managers & Program Managers

Own day-to-day delivery and want agents to cut manual chasing, follow-ups and status work.

Boards, Chairs & Investors 

Need a clear, shippable agent workflow they can break into stories and sprints.

Tech & Data Leads

Need crisp integrations, data flows and guardrails so the agent runs safely in production.

What your org walks away with

Agent playbook for your org

A simple, shared mental model for where agents sit in your stack, when to use them, and how they coexist with dashboards, RPA and other automations.

Shortlist of 3–5 Agentic AI bets

A prioritised list of Agentic AI opportunities across HR, Ops, Sales, Finance and IT — ranked by impact, feasibility and risk.

Agent playbook for your org

Signals, tools, human checkpoints, guardrails and KPIs for one high-value agent that your pod can start building immediately.

Agent playbook for your org

A concrete 90-day plan with milestones, owners and decision gates — so momentum from the room carries into execution.

The Build-Track Curriculum

Module 1

The Feasibility Layer GenAI Foundations

“Can we actually build this, and what will it cost?”

Key Topics:

  • Tokens, context windows, and cost estimation.
  • Understanding hallucinations vs. creativity.
  • RAG Architecture: Chunking, vector stores, etc.
  • Risk management: Data leakage, drift, bias.

Focus:

LLM constraints Token economics RAG scoping

Workshop Artifact

Build an AI Risk Register & Feasibility Matrix for a real client use-case.

Module 2

The Tooling Layer LangChain Architecture

“How does the AI connect to our data and memory?”

Key Topics:

  • Breaking down use-cases into chains.
  • Memory design: Summary vs Entity memory.
  • Defining safe APIs & tool boundaries.

Focus:

Moving beyond "chatbots" to systems that have memory and use tools.

Workshop Artifact

Draft a RAG Technical Requirement Doc & Tool Inventory List.

Module 3

The Orchestration Layer LangGraph & Agents

“Who makes the decisions, and when does a human step in?”

Key Topics:

  • Graph theory: nodes, edges & gates.
  • Human-in-the-loop interruptions.
  • Retries, failures & fallback logic.

Focus:

Designing the "Brain" using decision loops and human safeguards.

Workshop Artifact

Sketch a Full LangGraph Workflow with human checkpoints.

Module 4

The Connectivity Layer MCP & Integration

“How do we scale this across the enterprise safely?”

Key Topics:

  • MCP fundamentals & standardization.
  • Access constraints & permissions.
  • Logging, audits & observability.

Focus:

The Model Context Protocol (MCP) and secure data access.

Workshop Artifact

Build an Enterprise MCP Capability Map showing how agents talk to internal tools..

Module 5

The Ecosystem Layer Agent-to-Agent Systems

“How do multiple agents work together?”

Key Topics:

  • Agent roles: Manager, Worker, Reviewer.
  • Message passing & task handoffs.
  • Supervisor agents & quality control.

Focus:

Advanced multi-agent architectures for complex problem solving.

Workshop Artifact

Create a Multi-Agent RACI Matrix & Supervisor Governance Sheet.

What leaders say after the Agentic AI Masterclass

No fluff, just sharp decisions and a real agent plan.

“Most AI workshops we’ve attended were tool demos. This was the opposite. In two days our leadership pod agreed on one flagship agent, a 90-day plan, and what ‘central intelligence’ actually means for our business. No hype, just sharp thinking.”

Group CEO

Diversified Infrastructure Company

We finally have an agent architecture my team can build.

“We walked in with vague ideas about ‘agents’. We walked out with a concrete architecture, system map and failure modes documented for one real workflow. My team could start designing the MVP the next week without waiting for another strategy deck.”

CTO

B2B SaaS Company

Operations reviews moved from defending spreadsheets to designing agents.

“Our ops reviews used to be 90 minutes of people defending their spreadsheets. After the masterclass, we re-framed the same problem as an agent workflow. Now the conversation is: what should the agent do, and where should humans decide? It’s a very different kind of alignment.”

Head of Operations

National Logistics Player

We moved beyond dashboards to agents that close the loop.

“We’ve invested years into BI and dashboards, but decisions still ended in Excel. This was the first time someone showed us a practical path from ‘more reports’ to agents that actually close the loop. The Agent Design Canvas is now our default way of evaluating new AI ideas.”

Head of Data & Analytics

Retail & E-Commerce Group

Business, tech and HR now share one language for AI.

“What I valued most was that business, tech and HR were forced to sit together and design one agent end-to-end. It exposed where our real decision bottlenecks are and gave us a shared language for AI that everyone can use — not just the tech team.”

CHRO

1,000+ employee technology services firm

Six weeks later, our first agent pilot is already live.

“We’ve done AI trainings before that felt inspiring but didn’t move anything. This one ended with owners, milestones and guardrails for a real agent tied to revenue. Six weeks later, our first pilot is already running with internal users.”

Director of Product

Global SaaS Company

Meet the team

Yash Shah

Yash Shah

Head of Emerging Tech

Yash Shah

Head of Emerging Tech

Leads innovation across GenAI, agentic systems, DevSecOps, and platform engineering — turning R&D into real, shipped value.

Aju

Aju Palleri

AI/ML Solutions Advisor & Innovation

Aju Palleri

AI/ML Solutions Advisor & Innovation

POC 13+ years in applied AI, with a strong track record of designing 20+ ML models in MarTech and delivering 3 enterprise-grade AI products.

Swapnil Kulkarni

Swapnil Kulkarni

Enterprise Architect

Swapnil Kulkarni

Enterprise Architect

12+ years architecting scalable full-stack systems, advancing CI/CD maturity, and driving platform efficiency and pragmatism.

Frequently
Asked
Questions

How many people should attend?

12–25 people works best: a mix of business owners, product, data and engineering — ideally the pod that will own your first agent.

Is this technical or business-focused?

Both. We stay anchored in business and P&L while going deep enough for builders to translate the masterclass into shipped systems. Leaders get clarity on where and why; builders get clarity on how and with what.

Can this connect to a larger AI program with Swabhav?

Yes. Many partners use this as the front door into Tech & AI hyper-personalized programs— from first pilots to a full Agentic AI roadmap, internal AI pod and CoE.

How much customisation is possible?

The backbone stays consistent — core curriculum + one flagship agent + a 90-day plan — but examples, use-cases and depth are tailored to your industry, systems and AI maturity.

Ready to give your org a central Agentic AI brain?


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